Don is exceptional at his job of frame selection and service !

THE ENTIRE STAFF IS AWSOME THE CUSTOMER SERVICE IS GREAT AND THE DOCTOR IS ALWAYS ON SCHEDULE

Customer service is outstanding! Everyone takes the time to explain everything and answers your questions!👍

A GREAT experience at Bixby Eye Center. With the closing of my previous eye care center, I had the opportunity reboot. The staff from top to bottom is simply AMAZING at Bixby. They took great care to understand where I was in my eye care journey and where I wanted to go. I feel great about my decision selecting Bixby and would recommend them, give them a shot.

From the moment I walked into Bixpy Eye Center, I was greeted with exceptional kindness and warmth. The customer service was truly outstanding – every staff member was friendly, respectful, helpful, caring, and made me feel incredibly welcome. I felt genuinely listened to and properly taken care of throughout my visit. What stood out most was the sense of comfort and belonging I experienced. I'm especially thankful for their efforts in ensuring I received a thorough eye exam and for providing me with a backup pair of glasses while I await my new ones. I highly recommend Bixpy Eye Center to anyone seeking top-notch eye care with a personal touch!

I am not a patient here ( YET). I called this morning needing help with a repair to my existing frames. My lense fell out and I lost the screws. On the phone was helpful and said they could help me any time. When I arrived Robin met with me to fix my glasses. She wasn't only helpful but helped me in ways I didn't ask! Friendly,and fun and rockin style! I will definitely be coming to then for future appointments!

Had a wonderful visit. The staff and Dr Yu were very professional and warm and welcoming. The best eye exam I’ve had in 30 plus years. I would and will recommend them to everyone. And thank you to Rockin Robin for making sure I had many choices for frames🥰

Was seen and greeted by a very nice and caring staff. Very efficient and knowledgeable about my issue and treatment . When leaving I felt like I was not a new patient but part of the Bixby Eye Center family.

Had a good second part of my eye examine. Employees are professional and friendly. They always answer all my questions. Would recommend to others.

They are great. Very thoughtful. They take great care of you

Rockin Robin was so extremely helpful and full of positive energy. It’s clear that everyone at Bixby loves what they do. Thank you

They were on time, officiant and very personable. They make you feel you are the only one there and not rushed

Very friendly and professional! Highly recommend.

Robin Sayles made picking out new glasses so fun. She was upbeat and made our day. Highly recommend.

Everyone was courteous and explained things very well, including the change in how my insurance covered my visits.

Staff are very friendly & just very nice. The dr was great too!

Great customer service every time! Following my eye exam, the doctor referred me to a specialist due to some irregularities he was seeing. No one had ever caught it before! Thankfully, I’m now on medication and able to take extra care of my eyes.

Great eye technicians and doctor! Very attentive!!

Everyone is very nice and pleasant to work with. The only thing I don't like is they set your next appointment without asking you if it works with your schedule.

Very friendly people

Have always had great service and care at Bixby Eye Center. This visit was no exception. Easy to get an appointment, willing to work around my schedule, friendly people, ... I saw a new doctor thit time. very professional and thorough.

Dr. Yu and staff are always courteous, efficient, and timely.

Wonderful front desk ladies and Dr. Yu was wonderful as well. They took me in ASAP on an emergency basis when I thought may have had a detached retina. Other emergency eye offices were going straight to voicemail. I am grateful for their concern and help. Thank you all again! Highly recommend!

From examination through choosing just the right lenses and frames there is no better place to be than Bixby. Customer service? Top shelf. Care for the client? First class. Amazing team to work with from the time you enter until you leave. I travel 40 minutes when it could be 15 because their selections are as unmatched as their care and service. I'll be back.

Great service. Efficient and happy environment. Good choices.

Everyone I encountered in the office was super friendly and knowledgeable. I felt like I had been a patient there for years with how comfortable I was. They laid out all of my options for contacts and glasses with my insurance in a way that was easily understandable. Don was so helpful in picking out frames. I’m usually so indecisive but his input on my features and the different styles made the decision quick and easy. I would highly recommend Bixby Eye Center for all your optical needs.

I have been using Bixby for 4 years now. I always have a wonderful experience at Bixby on Knoxville in Peoria. The receptionist was very welcoming, and the technician (Sarah) who started my exam was super friendly and efficient. Dr. Jensen was incredibly thorough, took the time to explain my eye health in a way I could understand, and answered all my questions without making me feel rushed. The office is very clean, and I felt well taken care of. I'll will continue to return for my future eye care needs and highly recommended.

Very thorough and knowledgeable. Friendly staff in all areas. Definitely covers all aspects of eye health and vision needs.

It was great.Everyone knows your name and very friendly

VERY FRIENDLY STAFF!!

I would recommend this place for your eye care needs hands-down, great staff, friendly atmosphere and just overall a welcoming place, and just to think not only do you leave with clear eyes you leave with a big smile

Very pleasant environment with friendly staff. Everything was handled efficiently and with professionalism.

Everyone was so welcoming! Definitely made me feel like family! So happy I made the change!

Entire staff makes me feel like family, from front desk, doctor and eye glass specialist.

I really appreciate the fact that they help with eye glass selection. This is hard for me to do. Care is of the utmost importance to me also.

Had a great experience, called to make an appointment and got an appointment the next day! The eye exam was very thorough. The people were all very nice and friendly. Will definitely be referring them to others.

Everyone was nice, Doctor was great.

I’ve been bringing my son to Bixby Eye Center for the past 3 years, and I can’t say enough good things about them! Dr. Jensen is absolutely fantastic- professional, knowledgeable, and so great with kids. The entire team is friendly, caring, and makes us feel welcome every visit. Appointments are always prompt, with little to no waiting, which is such a rare find these days. I highly recommend Bixby Eye Center to anyone looking for exceptional eye care!

In addition to the eye exam, the optometrist (Dr. Yu) spent some time looking at a recent eye issue I had and offering advice. The optometrists I have had are always thorough and friendly and don’t rush through the process. Getting glasses, which I didn’t need this time, is actually fun at Bixby because of Don and Robin.

My family and I have been coming to Bixby Eye center for several years now, and I can't say enough good things about their exceptional service! Addi and Brandi at the front desk are fantastic - so helpful and kind! Jenna, Don and Robin just helped me find an exciting new frame- I'm so looking forward to wearing them! Dr. Jensen is so thorough and kind.We feel so confident about our eye health as a result of the care we receive. I highly recommend Bixby Eye Center!

Amazing service and love their personality!

We have even to this eye center twice. Both times Robin was very helpful In choosing our new glasses

Great docs and receptionists. Fast and efficient

Dr. Jensen is helpful and professional as always, and Robin helped me clean and adjust my glasses nicely as well as helped me plan my next appointment. I sadly forgot her name, but the lady at the front desk is kind and helpful as well! I always have a great experience at the Bixby Eye center.

I had the best experience here! Everyone was extremely kind and helpful. Dr. Rebekah was amazing and very knowledgeable. Rockin’ Robin picked out my favorite glasses I have ever had in under 5 minutes all while making me feel so welcomed and confident! 100% recommend Bixby to anyone and everyone looking for a great experience at the eye doctor!

Great experience!!! Exam was thorough and quick. Don was fantastic helping my husband and I pick out frames that were stylish and in our budget. 10/10 experience!!

My experience was great service was prompt. Robin answered my questions. She was very energetic and eager to help., Great.Experience so far, Shooting glasses are ordered.

I highly recommend the Bixby Eye Center. They have a professional staff and care about their patients.

The staff is efficient and friendly. Dr Jensen is very nice and seems to care about his patients.

It always a pleasure to attend my annual eye exam at Bixby Eye Center. Everyone is welcoming and they always make me feel pretty confortable during my visit.